Friday, December 13, 2013

Letter From a Patient



Dear Medicine Shoppe of Largo,

I want to say thanks to my new amazing pharmacy. Thank you for making the necessity of getting prescriptions filled one less thing to worry about. Just as my needed prescriptions improve my quality of life so does having you all as my pharmacy. 

Lately compassion is rarely seen in medical professions, especially pharmacies, unless you are a customer of The Mine Shoppe of Largo. Both my mother and I felt like family from the start. Compassion and kindness is their language in addition to incredible knowledge and professionalism. I had been a customer for a big corporation pharmacy for 19 years. 

I have had chronic illness for as long and it took me a few years to find a pharmacy with employees who I thought were the best until sudden recent changes I was forced to find a new pharmacy. I thought it would be impossible. To start new after 19 years with all I go through with my prescriptions was beyond frightening. I get a great deal of prescriptions per month, many special order and many just a pain to deal with when it comes to insurance covering and such. My pharmacist and team have to be as knowledagble as they are kind and go far above and beyond typical work day for me.

The first day I met owner/pharmacist George and Pharmacy tech E.J., I knew I had found what I needed and even more than I imagined, I did not think such treatment was even out there. Then getting to know more of the staff it only got better and better. They worked out putting all my meds on a schedule so I could receive them same day each month, this feat alone I never was offered before at other pharmacy or even thought possible and am incredibly grateful. Their kindness, compassion and work ethic are the best I have ever known.

Thank you for making living with chronic illness and dependent upon prescriptions one step easier. Thank you for taking away the anxiety of having to meet a new person every time I walk into pharmacy, who sees me as a number only. Thank you for making me feel like family, loyal customer, neighbor and friend. They are simply the best.
Truly grateful.


Your friend,
Emily